Department Manager – Fashion, Beauty & Home (Bethlehem)

My client is seeking a dynamic and results-driven Department Manager Fashion, Beauty & Home to join our team in Bethlehem . The successful candidate will be responsible for managing the department with the objective of maximising sales in line with budgets and targets, while delivering an excellent customer experience. This position is open only to candidates based in Bethlehem. Key Responsibilities Achieve departmental sales targets in line with approved budgets Maximise selling opportunities through effective use of selling space, displays, layouts, commercial sales plans, and demonstrations Drive stock availability and ensure Clothing and Home inventory processes are implemented and maintained Ensure shopkeeping disciplines are consistently upheld, including: Ticketing, adjacencies, rack alignment, hangers Hygiene, cleanliness, replenishment Sample trolleys, merchandising principles Stockroom discipline, product quality, proportionality, and availability Deliver a consistent customer shopping experience aligned with agreed service levels Maximise sales during promotions and special events Conduct weekly risk documentation Ensure timely replenishment of stock Implement and monitor all departmental activities Manage people effectively, including staffing, performance management, training and development, and employee relations Minimise and manage shrinkage Ensure adherence to all safety and security rules and regulations Handle customer complaints and queries professionally Minimum Requirements Grade 12 or equivalent (NQF Level) Tertiary qualification in Business, Retail, Textiles, or Commercial studies (advantageous) Supervisory experience 12 years retail experience Sound understanding of inventory management Strong awareness of clothing, beauty, and home retail trends Computer literacy Competencies & Attributes Strong decisiveness and problem-solving ability Excellent leadership and communication skills Customer-focused mindset Ability to work under pressure and meet targets Location Requirement: Candidates must be based in Bethlehem or willing to work in Bethlehem.