Supplier Relationship Manager

Summary: We are looking for a motivated and dynamic Supplier Relationship Manager to join our team. The Supplier Relationship Manager will be responsible for developing and maintaining strong relationships with our suppliers to ensure the delivery of high-quality products and services. The ideal candidate will have excellent communication and negotiation skills, be detail-oriented, and have a strong understanding of supply chain processes. Responsibilities: - Develop and maintain strong relationships with suppliers to ensure timely delivery of products and services - Negotiate and enforce supplier contracts and agreements - Evaluate supplier performance and provide feedback to improve quality and efficiency - Collaborate with internal stakeholders to develop and implement supplier management strategies - Monitor market trends and supplier performance to identify potential risks and opportunities - Conduct supplier audits to ensure compliance with company policies and standards - Resolve supplier-related issues and disputes in a timely and effective manner - Track and report key performance indicators related to supplier performance and cost savings Matric Drivers licences would be an advantage 58 years experience in procurement or supplier relationship management. Experience in the Facilities Management, Property, or Built Environment sector is highly preferred. Proven track record in managing strategic suppliers and complex contracts. Professional Registration/ Trade CIPS and others would be an advantage Supplier Performance & Relationship Management: Develop and implement a structured Supplier Relationship Management (SRM) framework. Establish and manage strategic and preferred supplier partnerships. Facilitate regular supplier performance reviews based on agreed KPIs and SLAs. Drive continuous improvement initiatives with key suppliers. Resolve escalations and contractual performance issues. Contract & Commercial Management Work closely with the Procurement and Legal teams to ensure contracts deliver maximum value. Monitor supplier compliance with contractual, commercial, and service delivery obligations. Identify cost-saving and value-creation opportunities. Support strategic sourcing initiatives and supplier negotiations. Operational Support to Facilities Management Collaborate with operational teams to align supplier performance with service delivery requirements. Ensure suppliers meet health & safety, quality, and regulatory standards. Monitor service delivery for soft and hard FM services, including: Cleaning Security Technical maintenance Catering Pest control Landscaping Waste management Risk & Compliance Management Conduct supplier risk assessments and implement mitigation strategies. Ensure compliance with: BBBEE and supplier development objectives ESG and sustainability targets Company governance and procurement policies Maintain an up-to-date supplier database and performance scorecards. Supplier Development & Transformation Drive Enterprise & Supplier Development (ESD) initiatives. Identify and develop emerging and BBBEE-compliant suppliers. Support localisation and transformation strategies. Reporting & Analytics Develop and present supplier performance reports and dashboards. Analyse spends, service levels, and supplier trends to inform decision-making. Track and report on cost savings, value-add, and innovation delivered by suppliers.