Operations Manager: Warehouse

Ensure orders are picked, packed and dispatched in line with agreed to service level agreements (SLA's). Manage operational and cost of employment budgets while maintaining quality service levels. Ensure efficient use of space whilst adhering to stacking and storage principles. Ensure adequate resourcing and stock accuracy and availability. Define, implement and execute in accordance with stock policies. Set and manage access control procedures. Implement and control stock transfer/receving policies and procedures within the warehouse. Ensure all orders reach the Courier timeously on a daily basis. Manage consumable expense and stock levels. Monitor the flow of orders from the sales floor and liaise with Sales floor Manager. Inventory management Total quality management Ability to manage, motivate and develop team members. Ability to easily adapt and thrive in a fast-paced working environment. Strong prioritisation, time-management, and project management skills. Good communication skills with ability to present complex information to a wide range of audiences. Customer service orientated while being efficient and proactive. Conflict resolution management. Creative and practical problem-solving skills solution orientated. Attention to detail. Ability to work under pressure. Minimum 5-years' experience in Warehouse / Supply Chain Management and FMCG environments / 3 years relevant Managerial experience / WMS and ERP systems experience / ISO experience advantageous. Diploma/Degree in Logistics or Supply Chain Management.