Job Description
Portfolio Facilities Manager_Industrial Portfolio Introduction The Portfolio Facilities Manager is responsible for the full technical, operational, and administrative management of a portfolio of buildings. This role combines the responsibilities traditionally fulfilled by a Building Manager, Facilities Manager, and Portfolio Facilities Manager, ensuring seamless service delivery, efficient building operations, stakeholder satisfaction, and full compliance with organisational and statutory requirements. The incumbent is accountable for maintenance, operations, staff management, planning, ESG initiatives, procurement, budgeting, project management, and ensuring that all buildings under the portfolio are maintained in optimal, safe, and compliant condition. Primary Purpose of the Job: To lead, manage, plan, coordinate, and monitor all aspects of facilities and building management within the assigned property portfolio. This includes ensuring high-quality service delivery, maintaining strong relationships with stakeholders, implementing sustainability initiatives, ensuring compliance with health and safety regulations, and continuously improving operational efficiencies. Key Performance Areas (KPAs): Tenant & Stakeholder Relationships Ensure effective and proactive business relations with tenants and stakeholders. Respond to tenant queries and complaints, providing highquality service and effective solutions. Support property managers with operational matters affecting tenant satisfaction. Building Operations & Maintenance Oversee all maintenance activities across the portfolio, including planned, preventative, and ad hoc repairs. Develop and manage a comprehensive Planned Preventative Maintenance (PPM) program. Ensure all critical equipment is maintained to required standards. Conduct regular building inspections and audits. Ensure buildings are kept in a safe, clean, and optimal operating condition. Staff & Service Provider Management Lead and manage inhouse teams, including handymen and maintenance staff. Oversee outsourced service providers, contractors, and specialist teams. Allocate manpower, manage performance, and ensure compliance with work standards. Provide training, mentorship, and operational guidance to staff. Procurement, Contracts & Financial Management Oversee procurement of goods and services in line with company policies. Manage service contracts, tenders, and SLAs. Prepare and manage operational budgets and cost forecasts. Identify costsaving opportunities and ensure value-for-money procurement. Maintain accurate documentation and financial records. Health, Safety & Compliance Ensure full compliance with the Occupational Health and Safety Act, building regulations, SANS codes, and company policies. Implement safety programs and conduct inspections. Take charge of emergencies and ensure adequate response plans and backup resources. Maintain documentation for health and safety audits and inspections. ESG & Sustainability Actively support and implement ESG and sustainability initiatives across the portfolio. Monitor utilities and energy-saving measures. Ensure compliance with green-building requirements where applicable. Project Management Manage all maintenance and construction projects from planning to completion. Assist with tenant installation projects. Ensure projects are delivered on time, within scope and budget. Administration & Reporting Maintain accurate records, inspections, maintenance logs, and compliance documentation. Compile operational, financial, and performance reports. Manage correspondence, documentation and ensure proper information flow. Skills, Knowledge & Competency Requirements: Job Knowledge OHSA and relevant regulations (essential) General building and technical maintenance Procurement processes CMMS / building management systems (advantageous) Thorough understanding of green building management Skills Strong leadership and people management Problem solving & critical thinking Time management and prioritisation Advanced computer literacy (MS Office) Strong communication skills (written & verbal) Financial/budgeting skills Ability to work under pressure High attention to detail Competencies Reliable, responsible, safety-conscious Technically capable & solutionsdriven Customerservice oriented Qualityfocused Able to work independently and in a team Costconscious and efficient Flexible with afterhours availability Education & Experience Requirements Grade 12 (essential) Technical/trade qualification (advantageous) Minimum 810 years experience in Facilities / Building Management Experience managing multiple buildings (essential) Experience in maintenance planning and scheduling Drivers licence and own transport SAFMA accreditation (preferred) Other Requirements Occasional weekend work and afterhours callouts Ability to manage stress and highpressure environments Demonstrated leadership qualities and willingness to learn Will have to visit a building in Kimberley every 3 months. NB: The successful candidate must be willing to relocate to Cape Town at their own expense
