Freight Controller

The Freight Controller is responsible for managing airfreight and ocean freight clearing, forwarding, and export operations. This role oversees all aspects of pricing, client and agent communication, subcontractor coordination, cargo tracking, and documentation control to ensure efficient, compliant, and profitable freight movements. Key Responsibilities Manage customs clearing and landside movement of import and export cargo. Coordinate airfreight and ocean freight shipments from origin to final delivery. Handle routing changes, redirections, and special movement requests. Track and trace cargo throughout the import and export process, ensuring proactive issue resolution. Provide continuous and accurate shipment status updates to clients and stakeholders. Control billing processes and monitor shipment profitability. Negotiate with carriers and agents to secure competitive and preferential freight rates. Manage and control clearing, forwarding, and release documentation (excluding the framing of customs entries). Liaise closely with the customs entries team to ensure timeous clearance of cargo. Control cargo releases and ensure all required payments are collected prior to release. Prepare and manage airfreight and ocean freight estimates and quotations. Minimum Requirements Matric Certificate (Grade 12). Own reliable motor vehicle. Valid drivers license (Code 08). Strong command of English, both written and spoken. Ability to perform effectively under pressure and meet tight deadlines. Proven ability to manage difficult clients, including handling queries and resolving complaints professionally. Key Skills and Competencies Strong team player with the ability to collaborate across departments. Ability to work independently with minimal supervision. Highly organised, with strong attention to detail and a structured work approach. Financially minded, with a strong focus on cost control and profitability. Excellent communication, negotiation, and problem-solving skills