Admissions Clerk

Job Title: Admissions Clerk Reports to: Reception Supervisor. Job Summary: To plan and coordinate the end-to-end management of reception and administrative tasks for the hospital in alignment with Group quality standards. Minimum Qualifications and experience: Administrative Qualification / NQF Level 5 1-2 years experience in general office administration. Health-related qualification/certificate (advantageous) Knowledge of ICD codes Knowledge of medical / clinical terminology Advanced Computer Literacy SAP will be an advantage Minimum Job Requirements: Professionally and diligently attend to all patient and customer queries Attend to calls received at front desk Physically inspect and ensure the admissions / reception area is well maintained each day Provide adequate information to customers and patients with regards to admissions and booking in accordance with Clinix standards Process healthcare forms (and all related documentation) Assist patients to accurately complete appropriate forms and documents, where required Obtain all required information and documentation from patients on admission i.e., Identity document and current/valid Medical Scheme card, as per the company policies and procedures Accurately capture patient information upon admission Ensure the admitting and treating doctor are accurately captured on the approved system Escalate any issues to the Reception Supervisor Execute daily tasks in a manner that maintains patient confidentiality Complete the discharge process as and when necessary Complete pre-admissions and pre-authorizations and accurately capture the information on the approved system (Inclusive of completing the Patient Master Index with authorization / reference numbers, ICD codes (where applicable), diagnoses (where relevant) and all other relevant information