International Debt Collections Team Manager (USA)

Purpose of the Job Good negotiation skills (for payment arrangements) Excellent interpersonal & communication skills Passionate Driven and compassionate Hard Working, Enthusiastic, Self-Motivated, and Tenacious Good listener Empathetic with friendly & professional telephone etiquette A positive, professional, and flexible attitude to work Results and target driven with a desire to succeed. Team player Ability to multi-task (talk and type at the same time) Attention to detail Profile Age preference 18 years and older with a valid SA ID Work experience essential (USA call centre experience 6-12 months) Neutral accent when communicating Strong literacy and verbal communication in English Goal driven, enthusiastic and competitive. Good reference checks from previous employers Salary; Incentives & Commission TBC - (Require 3 months salary slips to negotiate the offer) Working Hours Monday to Friday: 14H00 pm to 04h00 am (Please note the client may change these working hours at any time and in addition, the shift times change when the USA times change twice per annum)