Facility Manager/Contract Manager (BPO)

Job Title: Facility Manager/Contract Manager (BPO) Overview: We are seeking a highly skilled and experienced Facility Manager/Contract Manager to oversee the daily operations and maintenance of our BPO facility. The ideal candidate will be responsible for ensuring the smooth and efficient functioning of all facility-related activities, as well as managing relationships and contracts. Key Responsibilities: - Develop and implement facility management policies and procedures - Oversee building maintenance, repairs, and renovations - Manage security, janitorial, and other facility service providers - Ensure compliance with health and safety regulations - Manage facility budget and expenses - Negotiate and manage contracts - Track and report on facility-related KPIs - Coordinate with other departments to support business operations - Evaluate and implement cost-saving measures - Assist with space planning and office layout design Requirements: - Minimum of 3 years of experience in facility management, preferably in a BPO setting - Strong knowledge of building systems and maintenance procedures - Excellent communication and leadership skills - Proven ability to manage multiple projects simultaneously - Experience negotiating vendor contracts - Knowledge of health and safety regulations - Proficiency in MS Office and facility management software