Business Analyst and Systems Engineer

A company that specializes in comprehensive medical-legal administration, personal injury assessments, and accredited Occupational Health and Safety (OHS) training, is seeking a Business Analyst & Systems Engineer who will drive the design and optimization of automated systems across the the company's ecosystem. Utilizing Zoho, Python, and API integrations , you will enhance operational efficiency and data scalability. Responsibilities: Custom Builds: Design and maintain workflows within Zoho CRM and Creator using Deluge . Scripting: Develop Python scripts for document processing, data extraction, and validation. Logic Design: Configure Blueprints and automation logic to streamline operations. QA: Test, debug, and document all automation scripts and technical processes. API Management: Integrate Zoho with third-party platforms via REST APIs (JSON/OAuth2) . Data Integrity: Manage data synchronization across Zoho, WorkDrive, SharePoint, and analytics tools. Dashboards: Build interactive reports in Zoho Analytics and Power BI to visualize KPIs. Advanced Querying: Utilize Query Tables to aggregate data and perform complex calculations. Automation: Automate recurring reports to provide management with timely, accurate insights. Needs Analysis: Collaborate with business units to identify and automate manual workflows. Documentation: Maintain clear technical logic, workflow diagrams, and change logs. Technical Support: Resolve user queries regarding system data and automation. Minimum Requirements: Education: Degree/Diploma in Information Systems, Computer Science, or Data Analytics. Technical Skills: Proficiency in Zoho (Deluge) , Python , or JavaScript . Core Knowledge: Solid understanding of RESTful APIs, JSON, and data validation principles. Mindset: Strong analytical problem-solver with a passion for emerging automation tech. Flexibility: Willingness to adapt to international working hours for global operations. Benefits: Competitive salary based on experience (salary can potentially be more based on experience/skills) IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com