Assistant Store Manager - King Williams Town

Job Purpose: Our Client is looking for a hands-on and reliable Assistant Store Manager to support daily operations at their Fruit & Veg retail store in King Williams Town. The ideal candidate must have strong leadership skills , be hard-working , and able to assist in driving team performance. You should be comfortable managing and disciplining staff when needed, supporting customer service excellence, and ensuring smooth day-to-day operations. Key Responsibilities: Assist the Store Manager in overseeing all store operations Lead by example with a strong work ethic and presence on the floor Supervise, motivate, and support staff across all departments Ensure store policies, procedures, and performance standards are upheld Handle staff discipline, timekeeping, and performance management where necessary Oversee stock control, receiving, and merchandising processes Ensure excellent customer service is maintained at all times Deal with escalated customer complaints and resolve issues effectively Ensure compliance with health and safety regulations Contribute to a clean, organized, and efficient store environment Assist with cash-ups, banking, and daily sales reporting Requirements: Minimum 35 years of retail experience, with at least 12 years in a supervisory or assistant management role Experience in the fresh produce or FMCG sector is an advantage Proven leadership and people management skills Ability to discipline and guide staff professionally Strong problem-solving and decision-making abilities Excellent organizational and communication skills Willingness to work retail hours , including weekends and public holidays Reliable, punctual, and committed to high performance Key Competencies: Strong leadership presence Team motivator and role model Conflict resolution and disciplinary capability Customer-centric approach Results-driven and detail-oriented Remuneration: Market-related salary, based on experience and responsibilities.