Field Service Technician

Brief description of Key Performance Areas: Servicing and repairing hydraulic and pneumatic systems. Fault finding and repair of hydraulic and pneumatic components. Select the correct products or assist customers with product selection to replace opposition product in the field. Collaborate with colleagues and customers to exchange information, such as marketing opportunities or preventative maintenance requirements. Keep accurate records of service/repair work including time keeping and spares /components used Provide technical support and/or service to customers on the hydraulics products sold in terms of the following, as required: o Installation o Commissioning o Fault finding o Repair Effectively manage and ensure full compliance to the SHEQ Management System Minimum Qualifications, Experience, Skills and Knowledge required: Matric Certificate or equivalent Higher Technical Qualification Advantageous Red Seal trade test fitter Minimum of three (3) years experience in hydraulics environment Must be Computer Literate (MS Office Specifically MS Word, Excel and PowerPoint) Knowledge of SYSPRO will be advantageous. Individual must be dynamic, motivated and sales driven. Understand tribology and contamination control Comprehensive knowledge of fluid power principles and components Skilled at fault finding fluid power systems Skilled steel tube fitting Basic welding and general fitting experience Understanding of electrical control systems Fully conversant in hydraulic/pneumatic circuit diagrams Must know how to use test equipment and measuring instruments Technical Report Writing Advantageous Must be medically fit Must be bilingual Behavioural Dimensions Required: Must be prepared to work weekends and overtime if required Must be prepared to do standby Must have a valid driver licence Must have good housekeeping skills Must work neatly and cleanly Must have good attention to detail Must have the ability to work under pressure Must be customer/service orientated Must have good communication skills Must be a dynamic, motivated self-starter Must be able to work independently Must be able to advise customers on system upgrades, modifications Must have no criminal record