Mid-Level Implementation Consultant

A software development company focused on digital transformation within the public sector is seeking an Implementation Consultant who will facilitate the end-to-end delivery of software solutions. This role encompasses system configuration, client onboarding, data setup, and go-live support. Responsibilities: Solution Delivery: Configure software and lead/support client onboarding, data validation, and go-live phases. Project Support: Collaborate with Business Analysts to translate requirements into functional system setups. Quality Assurance: Execute UAT (User Acceptance Testing), validation, and defect tracking to ensure delivery standards. Post-Go-Live Care: Provide technical troubleshooting and support during the immediate post-implementation window. Cross-Functional Support: Assist delivery teams with documentation and testing tasks during non-peak implementation periods. Client Engagement: Maintain professional on-site presence and travel to client locations across South Africa as required. Minimum Requirements: Experience: Proven exposure to software implementation, systems delivery, or technical support environments. Knowledge: Practical understanding of Software Delivery Lifecycles (SDLC). Problem Solving: A structured approach to troubleshooting with high attention to detail. Communication: Strong interpersonal skills for professional client-facing interactions. Mobility: Valid drivers license and a willingness to travel for project-based work. Benefits: Competitive salary based on experience (salary can potentially be more based on experience/skills) IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com