ICT Support Engineer

VAKATURE: ICT Support Engineer Ligging: Pretoria / Johannesburg (Verskeie persele) Salaris: R15,000 per maand Diensaanvaarding: 23 Februarie 2026 Ons is op soek na 'n energieke ICT Support Engineer om kliënte in die Pretoria- en Johannesburg-omgewing by te staan. Die ideale kandidaat is 'n selfgedrewe probleemoplosser wat passievol is oor tegniese uitnemendheid en kliëntediens. Sleutel Verantwoordelikhede Tegniese Ondersteuning: Hantering en tydige afhandeling van hulptoonbank-kaartjies (Remote & On-site). Hardeware & Sagteware: Foutsporing, herstel en diens van rekenaars, bedieners, skootrekenaars en randtoerusting. Netwerke: Konfigurasie van roeteerders, skakelaars, toegangspunte (APs) en die installering van netwerkkabels (CAT6) waar nodig. Kliëntediens: Ontleding van werksopdragte, beplanning van reisplanne en die oplossing van kliënteklagtes op perseel. Instandhouding: Bestuur van installasies, herstelwerk en instandhouding van infrastruktuur, insluitend multifunksionele fotostaatmasjiene. Kritiese Vereistes Taalvaardigheid: Vlot in Afrikaans en Engels (Lees, Praat en Skryf). Kwalifikasies: Graad 12 en 'n minimum van 3 jaar ondervinding as IT-tegnikus. Logistiek: Geldige Kode 08-bestuurslisensie en eie betroubare vervoer. Vaardighede: Vermoë om onder druk te presteer. Tegniese Ondervinding (Verpligtend): PC/skootrekenaar hardeware komponente en foutsporing. Microsoft Bedryfstelsels (Win 7, 10, 11) en Microsoft 365 / Office toepassings. Wolk-toepassings (Dropbox, Google Drive, OneDrive). Basiese netwerkkonfigurasies (DHCP, DNS, NTP, Port Forwarding). Mikrotik Roeteerder basiese opstelling (LAN, Wireless). IP-drukkers en VOIP-fone opstelling. Voordelige Kennis Gevorderde kennis van Mikrotik toestelle en Unifi Access Points. Yealink / Grandstream VOIP-fone. Veselnetwerke (Fibre) en Microsoft SharePoint. Persoonlike Eienskappe Positiewe ingesteldheid en eerlikheid. Selfstarter wat verantwoordelikheid neem. Oplossingsgerig en toegewyd aan selfontwikkeling. Werksure & Voordele Werksweek: Maandae Vrydae (08h00 17h00). Bystand: Weeksdae tot 18h00; Saterdae (08h00 14h00). Verlof: 1 dag vir elke 17 dae gewerk. Siekverlof: 30 dae in 'n 3-jaar siklus. Gesinsverlof: 3 dae per verlofsiklus. VACANCY: ICT Support Engineer Location: Pretoria / Johannesburg (Multiple sites) Salary: R15,000 per month Commencement Date: 23 February 2026 We are seeking an energetic ICT Support Engineer to assist clients in the Pretoria and Johannesburg areas. The ideal candidate is a self-motivated problem solver passionate about technical excellence and customer service. Key Responsibilities Technical Support: Attending to and closing Help Desk tickets in a timely manner (Remote & On-site). Hardware & Software: Troubleshoot, test, repair, and service personal computers, servers, notebooks, and related technical equipment. Networking: Configuring routers, switches, Access Points (APs), and installing network cabling (CAT6) when required. Customer Service: Analyzing work orders, planning daily travel schedules, and resolving customer complaints on-site. Maintenance: Managing all on-site installation, repair, maintenance, and testing tasks, including multifunctional copiers. Critical Requirements Language: Fluent in English and Afrikaans (Read, Speak, and Write). Qualifications: Grade 12 and a minimum of 3 years experience as an IT Technician. Logistics: Valid Code 08 Drivers license and reliable transport. Skills: Ability to perform under pressure. Technical Experience (Mandatory): PC/laptop hardware components and troubleshooting. Microsoft Operating Systems (Win 7, 10, 11) and Microsoft 365 / Office applications. Cloud storage applications (Dropbox, Google Drive, OneDrive). Basic network configurations (DHCP, DNS, NTP, Port Forwarding). Mikrotik Router basic setup (LAN, Wireless). IP printer and VOIP phone setup.