BI Manager

The purpose of this position is to manage and develop a central data source for Business Intelligence across Merchants. 1. System development and management Plans and develops a single automated platform for all Business Intelligence across Merchants. Analyzes business requirements and ensures the database platform is stable, functional and available Equips all operations to utilize the system and interpret the information it provide Documents all system processes, policies and procedures related to databases and statistical information ensuring standardisation across Merchants 2. Reporting Develops and automates reports that indicate the Merchants organisations performance Creates reports which facilitate decision-making for Merchants Facilitates the process of information analysis and report development for the Business units Identifies best practices in report design and automation Researches business intelligence tools that are appropriate for Merchants Provides business intelligence support to enable Business Improvement 3. People Management v Leadership · Leads by example in living the values of the organisation · Ensures the department is fully equipped to handle the work load and distribute work flow · Coaches to ensure a full understanding of consequences of errors · Creates an environment that fosters team work and co-operation amongst team members · Creates awareness of Merchants strategic objectives and their alignment to the department and company objectives · Communicates effectively, building and maintaining relationships · Ensures consistent compliance to company policies and procedures, corporate governance and relevant legislation v Attraction & Selection · Ensures appropriate staffing and action accordingly · Identifies need for creation of position and forward recommendation to direct manager and HR · Selects and places candidates in terms of agreed recruitment and selection process v Retention v Develops and empowers people, recognizing and rewarding value-added performance v Training and Development Continually strives to up-skill and motivate staff through effective leadership, mentoring, coaching, performance improvement and the creation and implementation of individual development plans · Monitors implementation of training needs as per individual development plans v Career Pathing and Succession Planning · Identifies, manages and develops talent v Performance Management · Sets direct reports quantitative and qualitative performance objectives and ensure individual performance objectives are in place and reviewed to meet organisational and individual needs · Ensures bi-annual performance reviews take place with direct reports, identifies poor performance and takes corrective action · B.Comm Information Systems or BSc Computer Science · 5-8 years Business Intelligence design experience including 2 yrs Data warehousing automation experience and 3 yrs SQL experience