Retentions Consultant

Weve got a position available for a retentions consultant Company: King Price Purpose of position: Communicating with clients and managing relationships in order to increase loyalty and retain their business. Responsibilities: Handling difficult client calls Retaining clients as part of the King Price royal family Dealing with client queries and complaints in a competent, efficient and professional way, and in accordance with the companys quality and performance standards All dealings with clients must be in alignment with the company culture and values Requirements: Matric or matric equivalent (essential) Previous retentions experience (beneficial) Skills and Attributes: Sales and client service oriented Attention to detail and quality oriented Deadline and results oriented Ability to take initiative Enthusiastic and passionate about the job and the company Organised, punctual and excellent time management skills Teamwork and collaboration Good judgment and problem-solving skills Adaptable and resilient Honesty and integrity Good interpersonal and communication skills Negotiation skills Administration skills Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.