Technical Sales Representative

Key Performance Area Drive sales of all company products, by developing, identifying, and securing all relevant direct sales opportunities Establishing and maintaining strong business relationships and identifying new opportunities with new customers Compiling quotations and following-up on orders intake, loading sales order and ensuring that customers are informed of any backorders or delivery times Attending all conferences and exhibitions as required and arranging seminars as needed Communicating pricing, price increases and terms and conditions; Work closely with the internal sales, engineering, planning, production and dispatch to ensure high customer satisfaction Recommend alternate products based on cost, availability and specifications Educate customers on our product features and benefits in order to improve product sales while ensuring customer satisfaction and product reliability Improve profitability on a reasonable basis, evaluating each situation on its merit Achieve agreed sales targets Ensure that all customer complaints, issues and queries are resolved timeously. Perform other related functions as and when required or assigned by management Customer queries handled courteously and timeously; and Assist with the forecast for Company products Adhere to all company policies, procedures and standards operating procedures and ensure familiarization with all available amendments. Preferred Minimum Education & Experience Grade 12/N3 Certificate (a must); National Diploma/Degree in Sales / Marketing/ Engineering (a must) 2-3 Year experience as a Sales representative in the Engineering/Manufacturing Industry 5 years experience working with Pumps Strategic prospecting skills. Knowledge Skills and Critical Competencies Knowledge of Syspro (will be an added advantage); Proficient in Microsoft Office Well-developed written and verbal communication skills; Active listening skills Report writing skills Time management skills Must be responsible and reliable Have strong personality, confident and with excellent people skills Strong decision making and problem solving skills Be ambitious, self-motivated with high energy and hardworking Must be logical, analytical with attention to detail and a high level of accuracy and neatness Must be able to work in a team Telephone etiquette Must have a valid drivers license, without any endorsements