Admin / Receptionist

Our clilent, an established service provider operating within the insurance claims assessment space is seeking a professional and organised Admin / Receptionist to join their Cape Townbased team (Northern Suburbs). This role sits at the centre of daily claims administration and client communication, supporting both customers and insurance partners throughout the claims process. Key Responsibilities Managing incoming emails and telephonic enquiries Following up on insurance claim outcomes Creating and maintaining job cards Booking courier collections and receiving items Booking in items received from couriers Liaising with clients and insurance companies regarding general enquiries Assisting with salvage documentation and lists Requirements Matric (minimum qualification) Valid South African ID and a valid Drivers License Previous administrative experience (claims or insurance exposure advantageous) Strong multitasking ability in an open-plan office environment Excellent organisational and problem-solving skills Well-presented and professional Fluent in Afrikaans (first language) and English (spoken and written)