Retail & Operations Assistant

Purpose of the Role: To provide efficient administrative, retail, and operational support by assisting customers, coordinating stock handling, and supporting warehouse activities to ensure smooth day-to-day operations. Key Responsibilities Include but Are Not Limited To Assist customers in-store and at the till Handle customer enquiries, both in person and telephonically Answer incoming calls and attend to basic emails Receive, check, and process incoming stock Re-pack and prepare packaging products for courier dispatch Assist with stock handling, housekeeping, and general warehouse support Support retail and operational activities as required Maintain a customer-focused and professional service approach Criteria Previous retail or warehouse experience is essential Excellent telephone etiquette and communication skills Computer & POS literacy Proficiency in English and Afrikaans (speak, read and write) Customer-service focused with a positive attitude Energetic and willing to work Honest, punctual, and dependable Willingness to assist in both retail and warehouse environments Own reliable transport