Sales Administrator

Purpose of the role:  To provide efficient administrative and sales support to the Sales Team, ensuring the smooth processing of customer orders, accurate data management, and timely communication with clients. The Sales Administrator plays a key role in maintaining operational flow, supporting sales performance, and upholding the company’s commitment to service excellence and teamwork. Responsibilities include but are not limited to: Handle sales inquiries and process customer orders on various platforms Verify customer details, process payments, and update data in internal systems Inform customers on stock availability, alternatives, and lead times Issue accurate invoices and coordinate orders internally Manage and update sales and customer records, ensuring timely responses Maintain and enhance the company’s online presence, including website updates Provide administrative support to the sales team as needed Criteria: Matric 2-3 years' experience in a similar role with experience in the FMCG industry being advantageous Computer literacy: proficient in Microsoft Office and Omni (advantageous) Fully bilingual in English and Afrikaans with clear communication skills Excellent phone and email etiquette with strong customer service skills Proficient in English and Afrikaans (speak, read and write) Outgoing personality, team player, and well-organised Fully bilingual in Afrikaans and English, with clear communication skills Able to work well under pressure, maintaining a friendly, proactive approach