Collections Administrator / Client liaison officer

A well-established law firm seeks a detail-oriented professional to provide accurate administrative and financial support within a debt collections environment, with a focus on reconciliations, client pay overs, reporting, invoicing, and client query resolution in line with client mandates and internal controls. Key Responsibilities Reconcile client books with system data and resolve discrepancies Prepare and process client pay overs and month-end reconciliations Compile and distribute client reports in line with SLAs Manage client queries relating to balances, collections, pay overs, and invoices Prepare, issue, and reconcile client invoices Maintain accurate records on DM11, Excalibur 4, RC06, and Swordfish Ensure compliance with internal procedures, client mandates, and regulatory requirements Minimum Requirements Experience 23 years experience in debt collections, legal collections, or financial services Hands-on experience with DM11, Excalibur 4, RC06, and Swordfish Technical Skills Advanced Excel (XLOOKUP/VLOOKUP, IF formulas, Pivot Tables, reconciliations) Proficient in Microsoft Word, Outlook, and Teams Skills & Attributes Strong reconciliation, analytical, and problem-solving skills High attention to detail and ability to meet deadlines Professional client communication skills Organised, trustworthy, and able to work independently or in a team Advantageous Trust account experience Knowledge of collections legislation, client mandates, or audit/compliance processes Consultant: Celia Armstrong - Dante Personnel Pretoria Faerie Glen Apply via our website www.dantesa.co.za Or apply directly on the following link: https://webapp.placementpartner.com/wi/vacancy/?id=dante&VacRef=PTA025290&preview=5d028a5736d05bb09d96aff3ddfcb9a6 If you do not hear from us within 5 days, please accept that your application was unsuccessful