Franchise Administrator

FRANCHISE ADMINISTRATOR Xpresso Café Head Office Xpresso Café is looking for a highly organised and proactive Franchise Administrator to support our growing franchise network. This role is ideal for someone who thrives in a fast-paced environment and enjoys working with multiple stakeholders. Key Responsibilities: Act as a support link between Head Office and franchisees Handle franchise documentation, agreements, and records Assist with new franchise on boarding and store openings Coordinate communication, training schedules, and compliance requirements Track franchise reports, and operational documentation Assist management with franchise-related admin and reporting Ensure brand standards and processes are consistently followed Must have Matric Must have a valid drivers licence Requirements: Proven administrative experience (franchise or retail environment advantageous) Strong organisational and time-management skills Excellent written and verbal communication skills Proficient in Microsoft Office / Google Workspace Ability to work independently and handle confidential information Attention to detail and problem-solving mind-set