EDRS Specialist

Overview & Responsibilities Collaborates with physicians, coroners, and state authorities to promptly register deaths, and obtain permits Reviews all received documentation for completeness and accuracy, coordinating with internal staff and external medical certifiers to rectify discrepancies Develops expertise in utilizing both state and internal systems to efficiently process death registrations Ensures all death certificates are filed within the required timelines established by each state Monitors cases for processing delays and escalates as appropriate, including communication with facilities, coroners, and internal personnel Proactively identifies challenging cases and implements necessary corrective actions Establishes and maintains strong working relationships with medical professionals, healthcare facilities, and county registrars Maintains a high level of confidentiality and professionalism in all interactions Qualifications & Requirements: 13 years admin, data entry, or customer service experience. Background in healthcare, mortuary science, or public health preferred. Proficient in Microsoft Office and adaptable to new systems. Strong written/verbal communication and high attention to detail. Strong problem-solving abilities.