IT Administrator

A company that provides smart, custom water and wastewater treatment solutions, is seeking an IT Administrator who will manage and optimize the client's IT infrastructure across all sites. Responsibilities: Systems & Network Administration Full administration of the Microsoft 365 environment (licensing, permissions, and data retention). Maintain and optimize UniFi networking (VLANs, Wi-Fi, and VPNs) across all sites. Manage the hosted VoIP/PABX system, including call routing and provider escalations. Support IT-related functions within the Odoo ERP . Technical Support & Leadership Provide Tier 1 and 2 support for hardware, software, and connectivity. Supervise the IT Support Technician, managing task allocation and performance. Deliver staff training on M365 tools and cybersecurity best practices. Security, Compliance & Governance Enforce cybersecurity standards (MFA, endpoint protection, and access controls). Manage data backups, disaster recovery plans, and system updates. Conduct monthly reporting on IT performance, security incidents, and risk mitigation. Asset & Vendor Management Suppliers: Primary liaison for ISPs, MSPs, and hardware vendors; monitor SLAs and optimize costs. Assets: Maintain an accurate IT asset register and manage the lifecycle of equipment. Procurement: Oversee IT budgeting and purchasing through Odoo. Minimum Requirements: Education: Matric (Grade 12) Diploma/Certification in IT, Networking, or Systems Administration. Experience: 5 years in IT Administration or high-level Technical Support. Certifications: M365 Administrator or Azure Associate (highly advantageous). Technical Proficiency: * Advanced M365 Administration (Teams, SharePoint, Power BI, etc.). Mixed OS environments (Windows 10/11 & MacOS). UniFi Network Infrastructure (Firewalls, Switches, APs). Hosted PABX/VoIP systems. Odoo ERP (advantageous for procurement/asset tracking). Benefits: Competitive salary based on experience (salary can potentially be more based on experience/skills) IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to daniel.corlett@hireresolve.us (only suitable candidates will be contact