IT Manager

Hire Resolve's client is looking for a IT Manager to join their team in Paarl, WC. The IT Managee will take full ownership of our technological landscape. This pivotal role is responsible for the strategic oversight and day-to-day management of all IT operations, infrastructure, security, and governance. The ideal candidate will be a hands-on leader, ensuring robust system administration, flawless project delivery, and a secure, efficient IT environment that empowers our entire organisation. Key Responsibilities Google Workspace Administration & Governance Serve as the primary administrator for the entire Google Workspace environment. Enforce and manage critical security protocols including Multi-Factor Authentication (MFA), access policies, and data sharing controls. Architect and govern the Google Drive structure to ensure optimal organisation, security, and compliance. Own and manage all core collaboration tools, including email, file storage, and communication platforms. IT Project Leadership Lead cross-functional IT projects from initial scoping and planning through to successful execution and closure. Define clear project scope, realistic timelines, resource requirements, and key deliverables. Expertly manage multiple concurrent projects, prioritising effectively to meet business objectives. Proactively identify, track, and mitigate project risks, issues, and dependencies. Ensure all projects are delivered on time, within scope, and to a high standard. IT Operations & Service Delivery Oversee daily IT operations, including the ticketing system and support workflows, to ensure high service levels. Establish and enforce clear escalation procedures for incident and problem management. Prepare and present comprehensive weekly IT performance and status reports to management. Infrastructure, Security & Compliance Manage the full lifecycle of IT hardware and software assets, including procurement, deployment, and documentation. Oversee infrastructure maintenance and end-user device setup and configuration. Serve as the champion for IT security, enforcing policies, secure access controls, and leading incident response activities. Ensure unwavering compliance with all internal IT policies and relevant external regulations. Leadership & Strategy Maintain and continuously improve all IT policies, procedures, and system documentation. Provide guidance, mentorship, and oversight to IT staff and/or vendors. Required Skills & Experience Proven Expertise: Demonstrable experience as a full administrator for Google Workspace is a critical requirement. Project Management Prowess: Strong track record of successfully managing multiple IT projects using formal methodologies. Technical & Security Acumen: Solid understanding of IT infrastructure, hardware lifecycle management, and cybersecurity principles (especially MFA and access controls). Organisational Strength: Excellent documentation skills and a keen eye for governance and process improvement. Leadership Qualities: Ability to work autonomously, make informed decisions, and communicate effectively with both technical teams and business stakeholders. What We Offer Our client is offering a highly competitive salary for this role, commensurate with experience and qualifications. This is an exceptional opportunity to take on a role with full accountability and make a tangible impact on the organisation's technological direction and success. Apply for This Role Today Ready for a career-changing move? Contact Hire Resolve to apply or for a confidential discussion. Contact: Gaby Turner Email: gaby.turner@hireresolve.us Alternatively: Visit our website: hireresolve.us Email your CV directly to: itcareers@hireresolve.za.com Let Hire Resolve connect you with your next opportunity.