BUSINESS ANALYST

Key Responsibilities · System administration including security, user management, and maintenance of master data · Change management and facilitation between business users, vendors, and IT teams · Process mapping and reengineering support · Creation and maintenance of SOPs and procedural documentation · User training and ongoing support · Assistance with ERP-related project implementations · Support with implementation and review of ERP controls, user permissions, and access management · Development of technical support documentation for systems and application · Support the development and administration of online sales channels and e-commerce operations · Management & reporting of production output data Education · A bachelor's degree (or equivalent) in business, finance, economics, information technology Skills · Strong written & verbal communication skills · Report writing & documentation skills · Problem solving & analytical thinking · Proficiency in Microsoft Excel & Office suite · Ability to learn new systems and technologies quickly · Data analytics (SQL beneficial but not required) Required Experience · 1-2 years' professional experience in a business, finance, or IT role Preferred Experience · Prior ERP experience (manufacturing industry beneficial) · Finance or accounting background · Business Process Management (BPM) · Risk & controls experience · Costing in a manufacturing environment Exposure to SQL or data analytics