Debtors Clerk

Purpose of the Role: The Debtors Clerk will assist the credit control team by ensuring accurate record-keeping, timely payment allocation, and efficient follow-up on outstanding customer accounts. This role plays a crucial part in supporting cash flow and maintaining strong customer relationships through professional communication and effective administration. Key Responsibilities: Assist with month-end collections and follow-up on overdue accounts. Prepare and send invoices and monthly statements to customers. Accurately capture and allocate customer payments from bank statements. Maintain and update debtor account information. Assist with reconciling customer accounts and resolving discrepancies. Handle account queries, proof of delivery (POD) requests, and credit note follow-ups. Support the credit control team with credit applications and documentation. Maintain proper filing and ensure all debtor documentation is up to date. Provide administrative support to the finance team as needed. Requirements: Matric (Grade 12) essential. Certificate or Diploma in Credit Management or Finance (advantageous). 12 years experience in a debtors or accounts receivable role (FMCG experience advantageous). Good understanding of reconciliations and basic accounting principles. Strong attention to detail and accuracy. Excellent communication and telephone skills. Proficient in MS Office (especially Excel) and accounting software (e.g., Sage / Pastel / Syspro).