Job Description
Maintenance Supervisor- Greens at English Consul ($3,000 Sign-On-Bonus) Baltimore, MD.
Time Type: Full time
We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Virgin Islands – all to make home and community places of pride, power and belonging.
You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.
Provides leadership, direction and oversight for the physical condition, appearance, and operational efficiency of the property, ensuring a safe and attractive living environment for residents and a great place to work for associates, exceptional quality and service, sustained resident satisfaction and associate engagement.
Ensures timely, accurate, and high-quality completion of resident service requests.
Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
Identifies and completes or oversees completion of routine, preventive, scheduled, and emergency maintenance repairs, as well as general upkeep tasks throughout the community and on all equipment; Effectively manages all maintenance associates; Ensures that all areas are kept safe, tidy and free of trash, debris and animal waste, including the cleanliness of the dumpster areas, as well as the necessary preparation of dumpsters for trash pick-up.
Continuously monitors all areas of the community and grounds to ensure they are properly and safely maintained; advises management of any areas needing attention.
Maintains landscaping including watering of the flowers; performs snow removal as needed.
Complies with Enterprise Residential’s policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential’s operational and human resources policies and procedures.
Resolves complex or advanced service issues including sensitive communications with residents.
Contributes to the annual budget planning process; ensures all required and necessary service contracts are in place and renewed annually such to optimize service while minimizing expense; purchases equipment/supplies in accordance with established budgets, and purchasing policies and procedures.
Develops and delivers formal and informal training to associates throughout the company as assigned.
Participates in and attends all required in-service training sessions.
Supports other communities as assigned by management.
Manages the maintenance department which may include: Senior Maintenance Technician(s), Maintenance Technician(s), Maintenance Apprentice(s), and/or Porter(s).
Carries out supervisory responsibilities in accordance with Enterprise Residential policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
Minimum three years as a maintenance technician or other applicable experience; High School Diploma or G.Extensive knowledge in areas such as carpentry, plumbing, electrical, HVAC, equipment repair, and painting.
Ability to lead, direct, and motivate others to innovate and excel.
Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
Strong customer service orientation to older adults.
Proficiency with basic computer keyboarding and navigational skills.
You will be joining a team of talented professionals motivated by serving the community and addressing the need for affordable housing.
This range is just one component of our total rewards package, which also includes annual performance bonuses and generous paid leave programs.
These include dental, health, and vision care plans, as well as family-building benefits such as adoption and surrogacy support. Enterprise supports flexible work arrangements to promote work-life balance and offers health advocacy, an Employee Assistance Program (EAP), and mental health benefits. We round out our package with financial education, wellness programs, and auto-enrollment in the company’s 401(k) plan with employer matching contributions.
Finally, you will have access to learning and development opportunities, including tuition reimbursement for job-related courses and certifications.