Quality Assurance Manager (Macedonia)

Quality Manager The Quality Manager is responsible for providing supervision for the quality function in support of all products. This role will report directly to Chief Executive Officer. The Quality Manager will act as “Change Leader” to create a Proactive Quality Culture.

Responsibilities Develop, implement, and maintain Quality Management Systems in accordance with industry standards such as ISO, IATF 16949, and other relevant certifications. Implement Quality Systems in Manufacturing process to assist in producing parts with zero defects. Lead root cause analysis and corrective/preventive actions to address quality issues across manufacturing operations. Establish quality control and inspection procedures to ensure compliance with customer and regulatory requirements. Drive continuous improvement initiatives to enhance product quality, process efficiency, and cost reduction. Collaborate with cross-functional teams (Production, Engineering, Supply Chain) to resolve quality problems proactively. Monitor and report key quality metrics to executive leadership and recommend strategic improvements. Lead internal and external quality audits. Manage Quality Department personnel, fostering a culture of quality excellence. Stay updated on automotive industry trends, regulatory changes, and technological advancements relevant to quality management. Provide technical support service for manufacturing quality issues Prepare required reports for customers regarding quality issues and prepare for customer visits Resolve quality issues with customers and in a timely manner Assist Account Managers with PPAP packages and associated documentation Develop Quality Results Inspections sheets and Picture Process Maps Assist Account Managers with Material Return Authorizations, and oversee closure and maintain customer rework authorization Responsible for the maintenance of quality records and providing detailed Quality reports Evaluate customer supplied product and give assistance as needed to quality personnel

Qualifications Bachelor’s degree in mechanical, Industrial Engineering, Manufacturing, or related field 5+ years in manufacturing quality management. Proven track record of leading quality assurance teams and implementing quality systems in a manufacturing environment. Automotive industry experience and IATF 16949 knowledge is a significant plus.