Customer Service Specialist (Westlake Village)

DE/EXC Requirements - must excel at these positions before assuming the position.

Important Notes Reviews and approves each name/petition according to multiple state rules Requires all the above DE and Counter skills Familiar with Excel, Mac This position is for only the brightest candidate

Shifts AM: Mon-Fri: 7 am – 3:30 pm PM: Mon-Fri: 4 pm – 12 am Weekend: Sat/Sun: 8 am – 4:30 pm

The Checker role plays a vital part in our signature validating process. The role is a combination of quality assurance and administration. This position is fast-paced, quota/goal-driven, and is responsible for preparing/finalizing the work to be given to our Data Entry team. It will only be available after learning the previous process steps of Data Entry, Exceptions, and Counting.

Responsibilities: Review and approve signatures/petitions according to multiple state rules. Make sure voters sign petitions properly. Make sure circulators fill out petitions properly. Accurately reporting signatures using proprietary software. Accurately labeling batches for processing. Provide feedback for errors, when necessary. Printing and organizing reports are required in Checking. Assess suspicious or fraudulent signatures. Assist in Dup Report Process/Final Sort, when necessary.

Qualifications: Strong analytical and deductive reasoning skills. Exceptional attention to detail and a commitment to data accuracy. Outstanding organizational skills and material management. Excellent communication and interpersonal skills. Ability to work effectively in a team and independently. Proficiency in data entry and data analysis tools/software. Previous experience in data entry, quality assurance, or a related role.