Client Engagement Manager (Olive Branch)

Client Engagement Project Manager Duration:

6-month Contract to Hire (CTH) Location : Jackson, MS (downtown) Work Type:

100% onsite M-F Start Date : ASAP

Requirements 8-10 years (ideally) of experience in client-facing roles such as Client PM, Account Manager, Engagement Manager, Customer Success Manager, or similar. Serve as the primary onsite point of contact for client stakeholders & leadership. Build strong, trust-based relationships through regular in-person engagement. Maintain awareness of client emerging concerns. Communicate project status, risks, and needs to executives & technical teams clearly and professionally. Act as the first line of defense for escalations and onsite issues. Coordinate with internal IT PMs and technical teams to resolve issues quickly. Experience supporting or working alongside software development or IT project teams. Strong communication, relationship‑building, and expectation‑management skills Excellent communication, diplomacy, and conflict-resolution skills. Ability to manage multiple projects in a fast‑paced environment Ability to work onsite daily in downtown Jackson, MS

Who Thrives in This Role: Someone personable, calm under pressure, and strong at reading a room. Someone who enjoys being onsite, visible, and embedded with the client. Someone who can manage relationships while partnering with a technical PM. Someone who can diffuse tension, build trust, and maintain communication flow.