Luxury Watch Sales Representative (New York)

Luxury Watch Sales Representative

Company:

JD Watches NYC Location:

New York, NY (In-Office) Job Type:

Full-Time Compensation:

Base + Commission (high earning potential)

About JD Watches NYC

JD Watches NYC is a luxury watch company specializing in authentic, high-end timepieces. We deliver a white-glove client experience, serving collectors, VIP clients, and luxury buyers worldwide. We are seeking a motivated and polished Sales Representative to join our growing team. Role Summary

As a Luxury Watch Sales Representative, you will be responsible for driving sales through inbound and outbound client communication, building long-term relationships, and delivering exceptional service. This role requires confidence, professionalism, and the ability to close high-value deals.

Key Responsibilities

Sales & Client Management

Sell luxury watches to clients via phone, text, email, and in-person appointments Build and maintain relationships with repeat buyers, collectors, and VIP clients Manage leads and client follow-ups in a CRM system Provide accurate product knowledge (references, conditions, pricing, warranties, etc.) Negotiate deals, close sales, and ensure a seamless buying experience

Client Experience Deliver a high-end concierge experience from inquiry to delivery Handle client questions with professionalism and urgency Maintain high standards for communication, trust, and responsiveness

Order Support Coordinate with operations/logistics team for shipping, insurance, and delivery updates Assist with post-sale needs (sizing, warranty questions, service follow-ups)

Business Development Source and generate new leads through outreach and networking Support sales events, content opportunities, and client activations Identify trends in demand, pricing, and inventory needs

Requirements 1–3+ years of sales experience (luxury retail, jewelry, watches, automotive, or high-ticket sales preferred) Strong communication and negotiation skills Confident on the phone + excellent follow-up discipline Professional appearance and customer-first mindset Ability to work in a fast-paced environment and meet sales targets Basic knowledge of luxury watches is a plus (Rolex, AP, Patek, Cartier, Omega, etc.)

Preferred Skills CRM experience (HubSpot, Zoho, Salesforce, etc.) Experience selling via WhatsApp, Instagram, and ecommerce channels Passion for watches, collectors, and the luxury industry

What We Offer Competitive compensation with strong commission upside Growth opportunities in a high-performing team Work with highly sought-after luxury inventory A professional, fast-paced environment with leadership support