General Manager

COMPANY OVERVIEW: Element Vacation Homes is a Central Florida property management companyspecializing in larger high-quality short-term vacation home rentals. Formed in late2020 with an emphasis on happy owners and happy guests. POSITION SUMMARY: Element Vacation Homes is seeking a highly skilled, hands-on leader to manage andoptimize day-to-day operations, with direct oversight of property management,housekeeping, and maintenance. With over 400 bedrooms and growing across threeexclusive resort communities in Central Florida, Element is a multi-million dollaroperation requiring a dynamic, experienced, and organized leader with anentrepreneurial mindset to ensure operational excellence and drive continued growth.This position wears many hats including:>

Operational Leadership

– Oversee all operational aspects of the company, includingproperty management, maintenance, and housekeeping - ensuring consistenthigh-quality service delivery>

Strategic Planning

– Collaborate with the Managing Director/ Visionary to developand execute long-term business projects that drive growth and consistency ensuringprogress everyday>

Team Management

– Lead, mentor, recruit and develop entire team, buildingamazing culture, fostering a positive and productive work environment>

Process Improvement

– Identify and implement processes to increase efficiency,reduce costs, and enhance the guest experience>

Stakeholder Satisfaction

– Ensure extraordinary experiences for all parties includinghomeowners, guests, team members and vendors>

Property Care

– Oversee property upkeep including renovations, coordinate repairs,maintaining property aesthetics at all times>

Compliance & Safety

– Ensure compliance with all relevant regulations andcompany policies, including government mandates, safety protocols and emergencyprocedures>

Company Ambassador

– Staying active in the local community and networkinggroups as well as the industry at large, while continuously showcasing Element's corevalues and value proposition.This is a pivotal role within our organization and therefore we are only seekingpassionate, top-tier, dedicated rock stars to apply. RESPONSIBILITIES:

Direct day-to-day operations ensuring effective coordination across all departments Complete ownership of overall condition of properties* Fair warning: our standards are pretty high Recruit, train, grow and support a diverse team Coordinate VIP, owner, and media bookings to ensure exceptional experiences Manage the onboarding and offboarding of properties including theming and renovationproject management Develop statistical models and analyze trends to improve organizational efficiency Documenting processes to further develop and improve our Playbook of standardoperating procedures Ensure accurate reporting and logging of relevant information Manage workforce coverage to support operational needs Achieve or exceed established business and financial objectives Participate in after-hours MOD duties and attend required meetings Address emergencies and guest issues promptly and effectively Actively respond to and manage online feedback and reviews QUALIFICATIONS:

Minimum of 2+ years of progressive leadership experience in operations, preferably within the hospitality or property management industry

Experience in implementing or working within the Entrepreneurial Operating System (EOS) framework preferred

Proven track record of building high-performing teams with an in-depth understanding of marketing, reservations, guest services, housekeeping, maintenance, and owner relations

Broad financial literacy including budget development & interpretation, basic accounting procedures, and cash flow management

Out of the box thinker & aggressive problem solver – you don’t let anything stand in your way – no excuses

Exceptional interpersonal skills – vital for establishing genuine connections and trust with guests, owners, and team members

Capable of operating autonomously under pressure, managing multiple priorities, and excelling in a fast-moving environment with urgency

COMPENSATION & BENEFITS:

Annual Salary:

OTE (On Track earnings) of $100,000 - $120,000 (salary + incentive structure based on performance) Benefits:

Competitive salary Generous vacation policy – after all, we’re in the vacation business! Casual Dress Mac Workstation Happy Hour Paid Day off on your birthday for quarterly volunteer work Universal Annual Pass Fun work environment [fusion_button link="https://bettertalent.hiringplatform.com/324823-general-manager/1230619-application-form/en" text_transform="uppercase" title="" target="_blank" link_attributes="" alignment_medium="" alignment_small="" alignment="left" modal="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" color="default" button_gradient_top_color="" button_gradient_bottom_color="" button_gradient_top_color_hover="" button_gradient_bottom_color_hover="" accent_color="" accent_hover_color="" type="" bevel_color="" border_width="" border_radius="" border_color="" border_hover_color="" size="large" stretch="no" margin_top="" margin_right="" margin_bottom="" margin_left="" icon="" icon_position="left" icon_divider="no" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset=""]APPLY NOW[/fusion_button] #J-18808-Ljbffr