Field Technician / Warehouse

Pay Rate $23/hr W2

This requires the ability to understand and follow simple to moderately complex processes and work instructions. A moderate amount of physical activity (e.g. lifting, moving, and stacking equipment) is also required of this role. This is not solely a "sit behind a desk and work on a computer" type roles. In addition, the roles in the areas require direct interaction with the customers end users - via e-mail, phone or in person - so communication and soft skills are critical. The below tasks and processes are expected for this role: IMACD:

Coordinate with end users to deliver/install their IT equipment; monitor the IMACD ServiceNow queue to ensure timely fulfillment of end user requests for new or replacement IT equipment. Staging:

Set up compute devices with an operating system and applications per build type. Coordinate with fulfillment teams once devices are ready to be deployed. Moves:

Move end user peripherals (monitors, keyboards, mice, and docking stations) from the warehouse to work areas in the building and set them up. Inspect a floor plate to ensure all the desks are equipped and the equipment is set-up and connected properly. Destaging:

Receive, unpack, and scan equipment received from FedEx, the Regional Offices and/or dropped off by local IT resources; execute BIOS wipe on desktops and laptops; power on and test monitors. Warehouse:

Move, store, organize, and scan IT equipment in the warehouse and ensure an accurate inventory is kept of serialized assets and consumable items.

Skills/Qualities/Attributes: Ability to follow simple to moderately complex work instructions Use of a handheld barcode scanner Attention to detail - pay attention and do it right the first time Able and willing to perform physical tasks Use of a pallet jack Candidates do need to be able to use a computer and applications like ServiceNow PDN-9d2cf399-3508-4a1c-ad24-b5782e01caed