Business Operations & Marketing Manager – Independent Restaurant Segment (Mesquite)

Full Time | Primarily onsite in Southern Nevada. Limited hybrid flexibility available once operational proficiency and reliability are demonstrated.

$70,000 – $85,000 base salary + structured performance bonus tied to segment and overall company growth

Overview Own marketing and operations for a profitable, fast-growing hospitality brand - and grow into broader business leadership.

Family Hospitality Group is a profitable, fast-growing U.S. manufacturer and importer serving restaurants nationwide. We operate with a lean, high-performing team and are ready to entrust expanded responsibility to the right person.

We are hiring a Business Operations & Marketing Manager to take ownership of the Independent Restaurant Segment — assuming direct responsibility for tactical execution, activating marketing initiatives, strengthening operating systems, and expanding our customer base.

Position Highlights This is a high-autonomy role within a focused organization. The right candidate is self-directed, internally motivated, and comfortable owning outcomes without frequent check-ins.

The role combines strategic desk work with operational execution. Approximately 10–15 hours per week involves participating in light production and fulfillment activities, including operating our print-duplicator equipment, preparing some shipments, applying carrier labels, and coordinating daily UPS/FedEx pickups. Training is provided, and part-time operational staff support this work.

We are particular about delivering strong customer service while encouraging restaurant operators to use efficient online ordering tools that simplify repeat ordering.

Key Responsibilities • Lead segment marketing initiatives including email automation and online marketplace maintenance • Own CRM configuration, data quality, and reporting dashboards (Odoo) • Manage orders, samples, logistics coordination, and vendor communications • Participate directly in light production and fulfillment activities • Implement process improvements across marketing and operations • Use AI tools to increase productivity and output quality

Required Qualifications • AA degree minimum, or equivalent combination of education and experience demonstrating discipline, initiative, and continuous learning • 3–8+ years of relevant experience in marketing, operations, or combined roles • Demonstrated ability to work independently with minimal supervision • Experience working inside CRM/ERP systems • Experience building reports or dashboards in Excel • Exposure to digital marketing (email automation or marketplace management) • Comfort using AI tools to improve productivity and workflow • Physically capable of light production and fulfillment tasks

Preferred Experience • Foodservice disposables, distribution, or restaurant exposure • B2B account exposure • Adobe Illustrator or similar for light menu text placement

Compensation & Benefits • $70,000 – $85,000 base salary • Structured bonus tied to Independent Restaurant Segment growth and overall company performance • 75% employer-paid medical insurance • 401(k) with employer contributions • Paid holidays and PTO • Direct exposure to strategic growth initiatives and acquisition integration work

Final candidates will complete a structured assessment process as part of our selection process.