Clinical Lab Representative

Job Summary: We are seeking a Clinical Lab Representative with experience in EPIC Beaker to join our team. The ideal candidate will have a strong clinical laboratory background, excellent attention to detail, and a working knowledge of basic insurance processing. This role ensures smooth lab operations, accurate test documentation, and proper insurance verification. Key Responsibilities: Enter, track, and manage laboratory test orders and results using EPIC Beaker. Support daily lab operations and workflow, ensuring timely and accurate processing of lab tests. Verify patient insurance coverage and eligibility for lab tests. Assist with billing issues, including claim denials or rejections. Coordinate with doctors, nurses, and billing teams to resolve insurance or lab-related issues. Maintain accurate documentation and compliance with laboratory and regulatory standards. Provide excellent customer service to patients and internal teams. Required Qualifications: Minimum 1 year of experience in a clinical lab environment. Experience with EPIC Beaker or other laboratory information systems. Basic knowledge of insurance processing, billing, and claim verification. Strong organizational and communication skills. Attention to detail and ability to multitask in a fast-paced environment. Preferred Qualifications: Familiarity with CPT/HCPCS coding for lab procedures. Previous experience in a hospital or healthcare system lab. Knowledge of regulatory standards (CLIA, HIPAA).