Data Entry Representative - 2nd Shift

3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS** **Opportunities at Northern Light Health** , in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. We offer 2 weeks of paid training. The hours during training will be 8:00 AM - 4:30 PM EST from Monday - Friday. Training will be conducted on - site. **Responsible for providing patient-oriented service in a clinical or front office setting + Performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment + Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits + Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information + Collects patient co - pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations + Responsible for collecting data directly from patients and referring to provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge + Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary + Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **High School Diploma/GED (or higher) + 1+ years of customer service experience in a hospital, office setting, customer service setting, or phone support setting + Intermediate level of proficiency with Windows PC applications & Microsoft Office + Full Flu vaccination is an essential job function of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Ability to work 10-hour shifts, 4 days per week, from 9:00pm - 7:00am + Must be 18 years of age OR older **Experience with using Microsoft Office products + Experience in a Hospital Patient Registration Department, Physician's office, OR any medical setting + Experience in insurance reimbursement and financial verification + Experience in requesting and processing financial payments + Working knowledge of medical terminology + Understanding of insurance policies and procedures + Ability to perform basic mathematics for financial payments **Strong interpersonal, communication, and customer service skills **Standing for long periods of time (10 - 12 hours) while using a workstation on wheels and phone / headset ****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.** Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace.