Manager Omnichannel Data & Insights

The Omnichannel Data & Insights Manager is responsible for leading analytics and research teams and initiatives that deliver actionable insights into customer behavior and research, omnichannel performance, and retail operations. This role partners cross-functionally to support data-driven decisions made across omnichannel, marketing, ecommerce, store operations, and digital merchandising and is responsible for executing the reporting/analytics strategy, team development, establishing best-practices, and providing key insights to stakeholders. ESSENTIAL JOB FUNCTIONS - Lead, develop, and manage the Data Analytics and Customer Research teams, including staffing, performance management, coaching, and professional development. Define and oversee processes for collecting, validating, and integrating omnichannel, marketing, operational and customer data across retail, ecommerce, loyalty, marketing, and digital platforms. Deliver actionable insights and recommendations related to customer ...Manager, Omni, Customer Experience, Data, Operations, eCommerce, Automotive, Business Services