Job Description
Overview: As a Ride Operations Supervisor, you'll lead a high-energy team that delivers safe, smooth, and unforgettable ride experiences for our Guests. You'll oversee day-to-day ride operations, staffing, training, safety audits, and quality control while fostering a strong, positive team culture. This role is perfect for someone who thrives in a fast-paced environment, enjoys developing people, and wants to play a key part in creating memorable guest experiences. (This is a seasonal leadership role that begins in mid-March. Pay rate $17.00 per hour)
Responsibilities:
What You Will Be Doing
* Lead and train Ride Operations Team Members and Leads through orientation, hands-on instruction, and ongoing coaching, with a constant focus on safe, consistent operational practices.
* Deliver exceptional Guest Service while enforcing safe behavior in queues, platforms, and boarding areas, confidently resolving Guest concerns while maintaining a calm and secure environment.
* Step in as needed to operate rides or support staffing gaps, ensuring every procedure, check, and cycle is performed according to safety standards.
* Conduct frequent safety, service, and facility audits to verify that ride areas, team procedures, and Guest interactions meet all operational and safety requirements.
* Oversee daily ride inspections and ensure accurate completion of downtime logs, safety checklists, and other required documentation.
* Reinforce a strong, proactive safety culture by modeling proper procedures, addressing unsafe actions immediately, and ensuring 100% compliance throughout the team.
* Provide clear feedback, coach team members, and document performance or disciplinary actions-especially when related to safety lapses or operational risk.
* Collaborate with Operations leadership to execute departmental goals, quickly respond to safety-related needs, and support continuous improvement across ride operations.
* Serve as a high-energy motivator who celebrates wins, lifts the team's spirit, and creates a supportive, positive environment where every team member feels valued, encouraged, and confident.
* Perform all other duties as assigned or necessary to support the resort as a whole.
How You Will Do It
* Demonstrate knowledge of all aspects of the Ride Operations Department.
* Use creativity and leadership skills to improve processes and enhance Guest experience.
* Ensure your team is confident, prepared, and equipped for each operational day.
* Collaborate with Operations Management to support department goals.
* Follow all Six Flags and Great Escape policies, guidelines, and Standard Operating Procedures.
Why You'll Love Working Here
* Paid training
* DailyPay - work today, get paid tomorrow
* Advancement opportunities
* Free admission to ALL Six Flags parks, including White Water Bay
* Free tickets for friends and family
* Discounts on passes, food, and merchandise
* Exclusive employee events
* Fun rewards, benefits, and more!
Pay Rate: $17.00/hr
Qualifications:
What You Will Need
* Must be at least 18 years old.
* Ability to stand, walk, and move for extended periods.
* Ability to lift up to 50 lbs.
* Ability to work at heights of up to 192 feet.
* Strong communication skills and comfort speaking to large groups of Guests.
* Availability to work flexible shifts, including nights, weekends, and holidays.
* Demonstrated leadership ability with a team-first mindset.
* Strong attention to detail, time-management skills, and a proactive work approach.
* A history of successful performance within Six Flags or other leadership roles.
* Valid Driver's License, with ability to obtain a Park Driver's License.
PDN-a12d796a-b496-42e2-bb78-24425142b509