Air and Ocean Export Agent (Itasca)

Air & Ocean Export Agent | Itasca, IL | Salary up to $70,000

This role is responsible for overseeing export shipments from booking through final departure and delivery, ensuring compliance with international trade regulations and delivering exceptional customer service.

Compensation & Benefits Competitive salary up to $70,000, depending on experience Comprehensive health, dental, and vision insurance Paid time off and company holidays 401(k) plan with company match

Key Responsibilities Manage end-to-end air and ocean export shipments from origin to destination Book cargo with airlines and ocean carriers; secure competitive rates and space allocations Coordinate with shippers, overseas agents, trucking providers, warehouses, and carriers Prepare and review export documentation (e.g., HAWB, MAWB, HBL, MBL, commercial invoices, packing lists, AES filings) Ensure compliance with U.S. export regulations, TSA requirements, and international trade laws Monitor shipment schedules and proactively address delays, rollovers, or service disruptions Arrange pickup, consolidation, and drayage services as needed Track cargo milestones and provide timely updates to customers Audit carrier invoices and ensure accurate customer billing Maintain accurate and organized shipment records within the freight forwarding system

Qualifications Minimum 2+ years of experience in air and/or ocean export freight forwarding Strong knowledge of international export documentation and Incoterms Experience with AES filings and U.S. export compliance procedures Familiarity with CargoWise or similar freight forwarding software preferred Excellent communication, time management, and problem-solving skills