Job Description
Job Description Job Description Golden Coast Finance | JohnHart Real Estate Family of Companies JohnHart Real Estate operates 15 offices with over 600 agents dedicated to helping clients buy and sell homes across California. As part of this ecosystem, Golden Coast Finance serves as our in-house lending team, currently made up of 9 highly committed professionals, including 5 loan officers. We are expanding the leadership structure to support rapid growth, increase capture rate, and strengthen the operational performance of our lending division. This role is central to aligning sales, operations, and growth, ensuring every borrower, agent, and partner receives a level of service that reflects the standards of the JohnHart organization. Role Overview The Vice President of Sales and Operations - Mortgage oversees all sales activity, loan production, staff performance, and operational workflows across Golden Coast Finance. This leader manages the full pipeline, drives revenue growth, ensures operational efficiency, and builds a culture of accountability, communication, and consistent execution. Duties & Responsibilities Sales Leadership & Growth Lead, develop, and coach all loan officers to increase production volume, conversion ratios, and referral relationships. Establish daily, weekly, and monthly sales expectations and accountability metrics. Oversee pipeline activity, forecasting, and performance across all loan officers. Evaluate and onboard new products, programs, and wholesale lenders. Operational Oversight Manage all day-to-day lending operations, including processing, underwriting coordination, and loan fulfillment. Oversee staff performance, workloads, workflow distribution, and department communication. Improve turn times, clean conditions, and the overall quality of submissions. Work closely with escrow, title, real estate agents, and internal teams to ensure seamless communication from application to closing. Strengthen communication with escrow and title to reduce delays and increase efficiency. Compliance & Quality Control Ensure full compliance with state and federal lending regulations, including TILA/RESPA, Reg Z, CFPB guidelines, privacy laws, and investor requirements. Monitor risk, escalate issues, and maintain clean audits across lending activities. Experience & Qualifications Minimum 5 years of experience in mortgage lending. Minimum 3 years in a leadership role , overseeing sales, processing, or mortgage operations. Strong understanding of loan products , income analysis, underwriting requirements, and lending guidelines. Proficient with LOS systems (Arrive preferred), CRM platforms, and pipeline management tools. Deep knowledge of compliance requirements including RESPA, TILA/Reg Z, privacy laws , and general mortgage regulatory practices. Experience working closely with real estate agents and understanding the dynamics of in-house lending is highly preferred. It might sound like an impossibility to you, but it’s our singular mission at Golden Coast Finance; Your search for a dream home or investment property is likely one of the largest transactions in your life and we recognize that it deserves scrutinizing attention and guidance. From the moment you reach out to us, you can rely on us to be at your side through the entirety of the lending process, looking over every detail to get you the best rates at a speed that gives you a competitive advantage in today’s rapid-fire housing market. It might sound like an impossibility to you, but it’s our singular mission at Golden Coast Finance; Your search for a dream home or investment property is likely one of the largest transactions in your life and we recognize that it deserves scrutinizing attention and guidance.
From the moment you reach out to us, you can rely on us to be at your side through the entirety of the lending process, looking over every detail to get you the best rates at a speed that gives you a competitive advantage in today’s rapid-fire housing market.
