Application Analyst

A Brief Overview: The Application Analyst works on analysis and projects within the designated department. The Business Analyst will drive and manage projects in areas of responsibility as outlined below. The role includes managing data requests, including internal and regulatory agency audits, extracting and analyzing data, and preparing reports on various aspects such as reimbursement trends and budget variances.

What you will do: • Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient’s rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. • Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s). • Manages assigned projects in the designated department. • Performs data analysis and summarizes findings for management. • Prepares responses to data requests and assists with audits from outside agencies and internal self-monitoring. • Reviews budgets and analyzes and reports on budget variances. • Works to improve documentation practices. Provides ongoing effective feedback to stakeholders that facilitate improvements. • Maintains policies and procedures along with adherence to them. • Perform other duties and responsibilities, as assigned.

Education Qualifications: • Associate's degree in a work-related field/discipline from an accredited college or university

Required Knowledge, Skills and Abilities: -Must have ServiceNow and Knowledge Management experience preferably with the NowAssist module and HRSD in ServiceNow. • Service focus towards managers and operations staff • High energy and positive attitude • Provides consistent follow-through on requests • Flexible and adaptable to change • High level of comfort with Microsoft Products (Excel, Word, Visio, Outlook) • Experience extracting, summarizing and analyzing data • Responsible, detail-oriented, proactive and creative • Able to prioritize work in a multi-tasking, high energy work environment • Ability to recognize problems and collaboratively develop and implement solutions • Escalates issues to management when appropriate • Able work well both autonomously and as a team player • Ability to interact with senior management, physicians, and hospital or clinic staff with various levels of education and experience • Excellent written and verbal communication skills

Licenses and Certifications: • None