CATERING CAPTAIN (ON CALL)

Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions. Essential Duties and Responsibilities: Determines workload requirements from catering orders. Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems. Interacts with customers and resolves complaints in a service-oriented manner. Demonstrates complete understanding of menu items. Instructs staff on work expectations for catered functions. Helps staff set up rooms to desired specifications. Assembles and delivers food and supplies to scheduled locations. Serves food and beverages to guests. Returns food, beverages, serving equipment and utensils to catering facility. Ensures proper presentation, portion control and maintenance of serving temperatures...Catering, Captain, Benefits, Associate, Restaurant, Retail, Insurance