Licensing and Credentialing Specialist

About Quest Locum Tenens Quest Locum Tenens is a fast-growing, national locum staffing agency with nearly 15 years’ experience helping healthcare organizations identify and staff hard-to-fill positions to achieve workforce balance and supporting physicians and advanced practitioners in reaching their career goals. Headquartered in Atlanta, GA, Quest Locum Tenens partners with hospitals, health systems, and healthcare providers to precisely align best-fit locum talent with available roles across a range of specialties.

Our Mission: Have a lasting, meaningful impact on the state of healthcare by improving coverage in underserved communities, simplifying the staffing process, and creating a more authentic experience where physicians across all career stages can prosper and healthcare organizations can count on a partner who prioritizes relationships—and quality care—over profit.

Our Values: WELCOME EVERYONE At Quest Locum Tenens, everyone is welcome. Welcome to prioritizing people over profit. Welcome to listening more than we speak, ensuring all feedback is valued. Welcome to the best, “uniquely Quest” locums experience. STRIVE EVERY DAY Always grow. Always learn. Always evolve. We seize every chance to rise to the challenge by fostering innovation, exceeding expectations, and championing those we partner with to achieve extraordinary results. LEAD WITH INTEGRITY Integrity lies at the heart of every relationship. It’s our promise and privilege to lead with respect, trust, and honesty at every turn for clients, providers, and team members. CHALLENGE THE STATUS QUO We empower every team member to challenge the status quo and obliterate “the box,” giving each uniquely talented team member the opportunity to shape the company future while driving individual success. COLLABORATE TOGETHER We’re committed to fostering a culture of collaboration, where every voice is heard, every idea is valued, and every effort is celebrated. The unified force of our diverse, powerhouse team is our greatest asset—achieving remarkable results for clients, providers, and our team.

The Role:

As a Licensing and Credentialing Specialist, you will act as a driver and facilitator of provider licensing and credentialing. In addition to running your day-to-day desk of licensing and credentialing files, you will be responsible for reviewing the quality of documents received, credentialing requirements, and identifying gaps. We are looking for a self-motivated and confident person that will be proactive, ultimately creating an experience where working with us is easier than for the agency/client to work the process directly. As this is an agency and client facing role, your attention to detail and communication skills must be top notch.

Key Responsibilities:

Working with external customers, providers and internal partners, ensure the licensing and credentialing process is followed from booking to privileging Manage the technology and databases for provider documents, ensuring data integrity Provide guidance and assistance to agencies with client privileging requirements by ensuring follow-up and communication at a high service level Maintain knowledge of state licensing standards for individual provider types Attend client credentialing meetings, preparing updates for the client on files and providers in process Request updates from licensing boards on providers to update clients and the technology Manage and professionally escalate applications or other requirements that are untimely from the provider or client side Manage and professionally escalate provider licensing requirements that are untimely from the provider Identify gaps in providers being credentialed and credentialing requirements where a provider may not meet minimum qualifications Communicate timely, professionally, and efficiently with all required parties. Anticipate problems before they occur to ensure resolution Travel for required in-person meetings Deliver on commitments and timelines Facilitate training when requested Other credentialing duties as necessary Qualifications and Experience: High school diploma or equivalent required 2+ years of licensing in an agency, MSP, or health system, preferably in Locum Tenens 2+ years of credentialing in an agency, MSP, or health system, preferably in Locum Tenens Proficient in Microsoft Teams, Word, Excel and Outlook and other web-based applications Self-motivated with the ability to work autonomously and as part of a collaborative team Skills: Process-oriented mindset, focusing on optimizing workflows and maintaining consistent standards Exceptional attention to detail, ensuring accuracy and thoroughness in all tasks Excellent verbal and written communication skills Proficient in workload management/prioritization skills Strong problem solving and decision-making skills in a fast-paced team environment Proven time management and prioritization skills focusing on urgent and overlapping deadlines Willingness and ability to offer positive contributions to a remote and/or in-person company culture

Compensation: Competitive salary to commensurate experience Bonus plan Benefits: Employee-centric culture Comprehensive benefits package with employer contribution 401k plan with employer contribution Permissive time off (PTO, holiday, etc.) Collaborate with a team of experienced recruiters and healthcare professionals Career Pathing: Sr. Licensing and Credentialing Specialist Licensing and Credentialing Lead