Dispatcher (Mill Valley)

Company Description Redwood Security Systems Inc., established in 1977, is one of the largest locally owned and operated alarm companies in the San Francisco Bay Area. It stands out as the only Certified Green security company in the region, emphasizing environmentally responsible practices. Licensed to operate in various locations across California, including Mill Valley and beyond, the company provides central station and fire alarm services. Redwood Security Systems Inc. is a trusted name in the industry and is Underwriter's Laboratories (U.L.) listed.

Role Description This is a part-time on-site role for a Dispatcher at our Mill Valley, CA location. The Dispatcher will be responsible for monitoring alarm systems, responding promptly to emergency signals, coordinating with clients and field technicians, and documenting all communications. This role also includes maintaining logs and ensuring timely communication with relevant personnel or emergency services as required.

Available shifts:

Thursdays 11:30 pm-7:30 pm Fridays 11:30 pm-7:30 am Saturdays 3:30 pm - 11:30 pm

Qualifications Strong communication, interpersonal, and active listening skills Attention to detail and ability to multitask under pressure Proficiency in basic computer applications and data entry Ability to remain calm and professional in emergency situations Experience in dispatch, customer service, or related roles preferred Familiarity with alarm monitoring or security systems is a plus Flexibility to work varied shifts, including evenings, weekends, and holidays High school diploma or equivalent is required