Director of Operations

Position Summary

The Director of Operations is a new position at The Grolier Club. The Director of Operations role is a key member of the senior leadership team, responsible for overseeing The Clubs internal operations and ensuring the effective implementation of its mission. The Director of Operations will work closely with the Executive Director to develop and execute strategic initiatives, manage day-to-day operations, and foster a culture of excellence, collaboration, and inclusion.

This role requires a seasoned leader with strong operational acumen, a deep appreciation for cultural institutions, and the ability to manage complex projects and teams with clarity and purpose.

Key Responsibilities

Strategic Leadership & Governance

Partner with the Executive Director to develop and implement strategic plans and organizational goals.

Serve as a key liaison to the Council and its Committees, preparing materials, coordinating meetings, and supporting governance best practices.

Lead cross-departmental initiatives and ensure alignment with The Clubs mission and values.

Operations & Financial Management

Oversee daily operations, including finance, human resources, IT, and facilities.

Collaborate with the Treasurer and Finance Committee to manage budgeting, financial reporting, and compliance.

Ensure operational efficiency through process improvement, technology integration, and staff development.

Financial Oversight & Strategic Budgeting

Work in close consultation with the Executive Director, Treasurer, and Finance Committee to refine and finalize The Clubs annual budget

Lead financial planning and analysis, ensuring transparency, accuracy, and alignment with strategic goals.

Monitor financial performance and provide regular updates to the Executive Director, President, and Council.

Strengthen financial systems and controls and ensure compliance with all regulatory and reporting requirements.

Human Resources & Organizational Culture

Supervise two full-time administrative staff (Administrative Assistant and Bookkeeper)

Foster a collaborative and inclusive workplace.Lead recruitment, onboarding, performance evaluation, and professional development efforts.

Promote a culture of transparency, accountability, and continuous learning.

Programmatic & Facilities Oversight

Ensure coordination across departments for member services, public engagement, and donor relations.

Oversee the maintenance and strategic use of The Clubs historic building and collections.

Support the planning and execution of exhibitions, lectures, publications, and public programs.

Development & Communications

Collaborate with the Executive Director to support fundraising efforts, donor stewardship, grant management and digital strategy

Represent The Club in public forums and cultivate relationships with key stakeholders.

Performance Metrics & Mission Alignment

Develop and implement a management reporting system to track performance across The Clubs five mission pillars: Exhibitions, Library, Publications, Events, and Club Life.

Establish clear, actionable metrics to assess impact, member engagement, and public reach.

Provide regular reporting and insights to the Executive Director, President, and Council to support data-informed decision-making.

Ensure that member interests remain central to all operational and strategic initiatives.

Qualifications

Minimum of 5 years of senior management experience in a nonprofit, cultural, or academic institution.

Demonstrated success in operations, finance, and team leadership.

Excellent interpersonal, communication, and organizational skills.

Excellent project management skills.

Commitment to diversity, equity, and inclusion.

Familiarity with cultural heritage organizations is desirable.

Bachelors degree required, business administration, or a related field preferred.

Please submit your application as a

single PDF, including a cover letter and resume,

to

jobs@grolierclub.org . Your cover letter should address how you would approach managing the key responsibilities outlined above.

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