Concierge - Signia by Hilton Atlanta

Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care. Process and deliver messages for guests. Retrieve mail, small packages and facsimiles for guests as requested. Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests. Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Register VIP guests, as needed. Promote Company marketing programs and distribute printed materials, as needed. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovatio...Concierge, Hospitality