B2B Sales Representative

Job Description

Job Description

Objectives of this role The Ready Mix Sales Representative is responsible for driving sales growth, cultivating long-term customer relationships, and delivering exceptional service to contractors, developers, and other construction industry clients in the North Texas market. This role requires in-depth product knowledge, a strong understanding of the local construction landscape, and the ability to identify and close new business opportunities while supporting existing accounts.

Key Responsibilities Sales & Business Development * Identify, qualify, and secure new business opportunities within assigned territory. * Develop and execute territory sales plans to achieve or exceed monthly and annual sales targets. * Conduct regular site visits to build relationships, assess client needs, and ensure product satisfaction. * Stay informed about upcoming city-approved projects, infrastructure work, and building permits that may require ready-mix concrete. * Leverage word-of-mouth and satisfied customer referrals to generate new leads. * Promote company products and services to general contractors, subcontractors, and developers. * Prepare and present competitive quotes, proposals, and bids in a timely manner. Customer Relationship Management * Maintain consistent communication with existing customers to ensure satisfaction, address issues, and identify growth opportunities. * Serve as a trusted advisor by providing product recommendations, troubleshooting challenges, and offering value-added solutions. * Attend initial deliveries to ensure quality, answer questions, and demonstrate commitment to the customer's success. * Collaborate with dispatch, operations, and quality control to ensure on-time delivery and quality standards are met. * Act quickly to resolve product or delivery concerns, maintaining trust and loyalty. * Identify opportunities within existing accounts to increase volume, product usage, and service offerings. * Address price, quality, and scheduling concerns with professionalism and solutions-based communication. Market & Industry Knowledge * Monitor market trends, competitor activities, and construction project pipelines in North Texas. * Maintain up-to-date knowledge of ready-mix concrete specifications, mixes, and local regulations. * Represent the company at industry events, trade shows, and networking functions.

Qualifications Education & Experience * High school diploma or equivalent required; bachelor's degree in business, construction management, or related field preferred. * Minimum 3 years of sales experience in the construction materials industry; ready-mix concrete experience strongly preferred. * Proven track record of meeting or exceeding sales targets. Skills & Competencies * Strong networking and relationship-building skills. * Proficient in prospecting, closing, and negotiation. * Comfortable using social media, bidding portals, and CRM tools. * Excellent communication and problem-solving abilities. * Organized, self-motivated, and goal driven. * Proficiency in Microsoft Office Suite; CRM software experience preferred. Other Requirements * Must possess a valid Texas driver's license with a clean driving record. * Willingness to travel daily within assigned territory.

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Performance Metrics

Monthly/annual sales volume (cubic yards sold).

New account acquisition rate.

First pour follow-up completion rate.

Quote-to-close conversion rate.

Customer retention and satisfaction scores.

On-time and complete follow-up on quotes and opportunities.

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Work Environment This position involves frequent travel to construction sites, customer offices, and company facilities. Work may be performed outdoors in varied weather conditions, with occasional exposure to construction hazards.