Care Coordination Nurse Manager

Advance community health. Lead a high‑impact care management team. Drive better outcomes across Massachusetts. For more than 40 years, this mission‑driven health organization has delivered community‑centered care across multiple sites in Massachusetts. With services spanning family medicine, pediatrics, internal medicine, and geriatrics, they’re recognized for strong clinical training, workforce development, and a deep commitment to equitable care for diverse populations. We’re seeking an experienced

Nurse Manager, Care Management Program

to join the Population Health team. This leader will guide a comprehensive care management program that supports pediatric, adult, and maternal patients—many engaged in value‑based and Medicaid programs across the Commonwealth.

About the Role As Nurse Manager, you will oversee daily operations for a multidisciplinary care management team supporting patients with complex medical, behavioral, and social needs. You’ll lead RN Care Managers, Behavioral Health Care Managers, and Community Health Workers while championing program quality, compliance, and excellence. This role is ideal for a collaborative nurse leader with strong knowledge of Massachusetts care‑management regulations and a passion for serving underserved communities.

Key Responsibilities Provide day‑to‑day operational leadership and ensure compliance with state, federal, and contractual requirements Improve workflows in response to new contracts, policies, and program evaluations Monitor dashboards, performance metrics, and caseload distribution Use data insights to drive efficiency and improve patient outcomes Partner with Population Health leadership on quality and staff development initiatives Conduct chart audits, offer supervision, and complete performance evaluations Communicate workflow and policy updates to frontline staff Deliver training and coaching to reinforce best practices Maintain proficiency in care‑management technology platforms Lead clinical rounds and participate in interdisciplinary discussions Oversee staffing, including hiring, onboarding, scheduling, and coverage planning

Qualifications Bachelor’s degree in Nursing (BSN) and active Massachusetts RN license Case Management certification preferred (CCM, ACM, or similar) 3–5 years of leadership experience in care management or population health, ideally in value‑based or managed‑care settings Experience supporting Medicaid populations and patients with complex medical, behavioral, and social needs Proven ability to lead interdisciplinary teams and collaborate with providers and community partners