General Manager

Jersey Mike's Subs in SLP is looking for a Assistant General Manager! As AGM, you take an active role in the total management of our Jersey Mike's restaurant. You will oversee the in-store operations and coaching of crew members on every shift. You will set goals, provide job assignments, motivate others, celebrate successes, and provide timely feedback. Ultimately, you will work as a true partner to your franchisee leadership to ensure all aspects of the store run smoothly and effectively.

Team Environment

Putting the highest value on work integrity & best-in-class restaurant operations

Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner

Deploy team members appropriately to meet customers' needs and service standards throughout shift

Communicate shift priorities, goals and results with team members

Lead crew training and ensure they uphold brand standard

Assist schedule writing, weekly inventory, and food orders

Operational Excellence

Role model exceptional customer service

Drive sense of urgency through crew members to satisfy customer needs and execute daily operations

Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies

Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift

Complete all required training

Skills & Experience

Experience as a Shift Manager, AGM, or GM in QSR or full-service restaurant

Knowledge of the industry and relevant health and safety regulations

Commitment to excellent service

Working well within a team

Leadership skills and ability to make decisions fast

Strong problem-solving aptitude

Ability to stand for long periods

High school diploma & QSR/restaurant experience is preferred

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