Dental Director

JOB DESCRIPTION JOB TITLE:

Dental Director JOB LEVEL:

Clinician LOCATION: HSO Centers FLSA STATUS: Exempt DEPARTMENT:

Clinical Operations REPORTS TO: Chief Clinical Officer

Brand Promise:

True Patient Centric Care. This is the statement we make to our patients, coworkers, and the community that identifies what they should expect from us, our services and organization. The Brand Promise defines our entire organization and touches every aspect of HealthSource of Ohio. Brand Character:

Friendly, Accessible, and Credible. Every patient. Every encounter. Every employee. Every conversation. Everyday! This is the personality of our Brand. It’s our style, tone and language we use, and the purpose we serve. Our Brand Character drives our behavior and how the world sees HealthSource of Ohio and you. The Brand Promise and the Brand Character empower you to provide quality care to every patient. We are passionate about making a real difference in the communities we serve.

JOB SUMMARY:

The Dental Director will provide direct patient care while also serving as both a clinical and operational leader for the service line they oversee. They will work with the Senior Directors of Operations to support and improve practice operations.

They will coach and support clinicians to achieve practice goals.

This role ensures the delivery of high-quality, patient-centered care, fosters collaboration among clinicians and staff, and promotes practice efficiency and growth. The Dental Director is responsible for supporting organizational goals, mentoring team members, and ensuring compliance with all clinical and regulatory standards.

Must demonstrate leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills.

Must be highly focused on customer service and possess the ability to troubleshoot multifaceted problems in a systematic manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides direct patient care Participates in clinician recruiting activities Supports all specialty clinicians, including onboarding new clinicians; evaluating their performance relative to job goals/requirements; and coaching and recommending additional training as necessary.

This includes orienting them to their new role and expectations and culture of the organization, as well as mentoring to ease the transition Partners with Senior Directors of Operations to assess current workflows in the administrative and clinical areas, evaluating effectiveness and modifying activities as necessary for more efficient operations. Leads specialty clinician meetings and acts as liaison between Senior Directors Operations, executive team and practices. Fosters clinician and staff participation in continuous improvement activities for direct patient care, quality metrics, patient satisfaction, clinician satisfaction, coding, and others.

This includes taking a lead role in quality and performance improvement initiatives related to value-based care or other similar programs, specifically through oversight of:

Current workflows in the administrative and clinical areas, evaluating effectiveness and modifying activities as necessary for more efficient operations Template utilization, scheduling, and patient throughput Resource allocation All performance metrics including but not limited to quality, patient experience, and access

Enhances HSO’s reputation by fostering ownership and personal responsibility for exceeding patient service expectations. Takes a lead role with clinicians and staff relative to change management during the implementation of companywide or specialty specific new initiatives and programs Supports and upholds established policies, procedures, objectives, quality improvement, safety, environmental and infection control, and codes and requirements of accreditation and regulatory agencies. Creates a professional environment, which promotes satisfaction and pride among staff. Completes all other duties as assigned. SUPERVISORY RESPONSIBILITIES: None

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty competently.

The requirements listed below are representative of the knowledge, skill and/or ability required

CERTIFICATES, LICENSES, REGISTRATIONS : DDS or DMD LANGUAGE SKILLS: Strong communication skills (written and verbal) for presentations and developing working relationships with, providers, peers and all HealthSource team members.

MATH SKILLS:

COMPUTER SKILLS : Use of EDR and basic office software

Education and Experience :

Check the

Minimum

requirements for education and experience for this position.

Education:

Check appropriate box Experience Required:

Check appropriate box

Basic Skill Set

Entry Level

3 to 5 years

High School or Equivalent (GED)

3 months – 1 year

5 to 7 years

High School & Specialized Training (min.6 mos.- 2yrs.)

1 to 2 years

8 to 10 years

Associate Degree in:

2 to 3 years

> 10 years

Bachelors Degree preferred

Type of Experience:

PhD

DDS/DMD

TRAVEL REQUIREMENTS:

Travel to all HealthSource Centers may be required on an intermittent basis

ENVIRONMENTAL CONDITIONS:

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

(List specific conditions for the position if any)

Potential exposure to blood and body fluid:

Category I

– Performs tasks which involve exposure to blood, body fluid, or tissue.

Category II

– Performs tasks which involve no exposure to blood, body fluid or tissue, but may perform unplanned Category I tasks.

Category III

– Performs tasks that involve no exposure to blood, body fluid or tissue.

PHYSICAL DEMANDS:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Activity:

(Check all that apply)

N/A 0-25% 26-75% 76-100% Avg. lbs.

Lift/Carry

40

Push/Pull

Reach Overhead

Climb

Squat/Bend/Kneel

Sit

Stand

Walk/Move About

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